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Originally Posted by D&D Auto Detailing
Could the sun have softened up the leather?
On a side note, I recently worked on an 02 Lexus and the seats had never been conditioned. The leather was in great condition besides being dirty. Also, if you do enough research, car manufacturers will say its not necessary to condition the seats if its protected leather.
If you think about it, you can imagine why its going to be so hard for people to stop conditioning their protected leather. Look at all those conditioner companies out there.
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Take car manufacturer's recommendations with a bit of salt. Toyota especially. Most automakers are AWOL in paint care. We know M-B uses Menzerma, but M-B will probably sue to get that information retracted. Toyota is notorious for un-communication with their customers. They offically recommend against installing any aftermarket stereo system in Toyota automobiles.
Toyota Help
Once your car is 5 years old, they don't give a rip about it's condition.
Some automakers are better about the long-term owner satisfaction of their cars, but Toyota isn't one of them. I've owned numerous Yotas (Supras, Cressidas, etc.) and although what they did at the factory was great, once they hit out shores, we're left to the dealer network. I could rag all day on Toyota even though I generally like the cars. But my main point is that you'll be lucky to get any information directly from automakers. All leather nowdays is spray dyed and whatever differences are between them are treated like trade secrets.
I've been looking into leather care products for about two years now and have tried many products including Leatherique. Shortly, I'll do an info-dump of what I've learned.